Category: Mobile
Last updated: Wednesday, 28 August 2024

What is VoLTE and what do I need to do before the 3G network closure?

Voice over LTE (VoLTE) uses the 4G (LTE) network to make phone calls. 

Your mobile device will use 4G to make and receive these calls in areas where 4G (LTE) is available. When the Telstra 3G network closes on 28 October 2024, VoLTE will be required to make or receive phone calls on the Telstra Wholesale Mobile Network. 

It’s important to note that:

  • 3G phones do not have VoLTE; and
  • not all 4G phones have VoLTE and/or are compatible with the Telstra network.
 

If you have a 3G mobile device, you must upgrade to a 4G/5G mobile device that is VoLTE capable and compatible prior to 28 October 2024.

If you already have a 4G mobile device, we strongly recommend that you check that your device is VoLTE capable.

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