System Outages

Network Status

We pride ourselves on delivering high-quality nbn® services. We work closely with our delivery partner, Vocus, to ensure that our services are delivered seamlessly through their infrastructure. However, it's important to note that unplanned outages or maintenance can occasionally impact the nbn® service we provide to you.

Check to see if planned maintenance or an outage is affecting your nbn® service.

Refer to the map below, which provides real-time updates on reported outages across the nbn® network.

Network status map provided by More's wholesale nbn® provider, Vocus Pty Ltd.

  1. Go to nbn® co
  2. Visit https://www.nbnco.com.au/support/network-status.


  3. Enter your full address and click Check address

  4. Check if there's an outage in your area
  5. In the event of an outage in your area, we recommend checking this page regularly for updates. To give you an idea, here are two examples of what an outage may look like:

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