1800 733 368

1800 733 368


8:30am – 8pm (Weekdays) AET

9am - 6pm (Weekends) AET

Customer Service

8:30am – 7pm (Weekdays) AET

9am - 6pm (Saturday) AET

Overseas: +61391230940

WhatsApp: +61480096696

Technical Support

24 hours, 7 days a week

Overseas: +61391230940

WhatsApp: +61480096696

Help & FAQS

Get Help>

Interpreting Service

If you're d/Deaf or find it hard to hear or speak to hearing people on the phone, you can make a call through the

National Relay Service

(free service).

If English isn't your first language, you can access personal translating and interpreting services through TIS National (fees apply).

Existing Customers

You can call us during support hours on 1800 733 368, or login to our Customer Portal any time to manage your service, submit a service or billing enquiry, request a payment extension, or log a case with our technical support team.

Alternatively, jump onto Live Chat in the bottom righthand corner of our website for 24-hour technical support, 7 days a week.

For general sales or service enquiries, you can contact us via WhatsApp on +61480096696. However, please be aware that WhatsApp is not suitable for time sensitive requests, such as technical support, service cancellations and financial hardship assistance.

New Customers

send a message to our sales team


More Telecom Pty Ltd
Lv 6. 132-136 Albert Road
South Melbourne
VIC 3205 Australia
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