More is a premium, future-focused provider of nbn®, phone and mobile services to homes and businesses across Australia. We offer everything from SIM-only mobile plans, to MESH modem networks, to business-grade Ethernet solutions - so whether your needs are big or small, we can help you get connected.
Meet the More team
We are proudly Australian-owned with a head office in South Melbourne, and our team includes some of the most experienced nbn® and telecommunications specialists in the industry.
We're also part-owned by Commonwealth Bank, having recently announced a new strategic alliance that will unlock special benefits for CommBank customers and see the integration of our nbn® services with the CommBank app over time, giving customers the ability to self-manage their internet and phone plans.
We're passionate about providing Australians with the very best internet and phone connections to make your home life and business run as smoothly as possible. We also speak your language and ensure that your product advice and service information is clear, concise and jargon-free.
More's enthusiastic customer service team are dedicated to demystifying the technical side of things to ensure that you get the most out of your internet and phone connection. And with 7-day technical support, we're always here to help - even on the weekend.
Want more from your service provider?
More has the energy and flexibility to ensure our customers have access to the very latest technology and customer service for a superior connection - with more simplicity, more service and more value.
You can select contract or no-contract options, bring your own modem or purchase one from us, bundle your services and select from a number of add-on products to take your connection to the next level. Our aim is to tailor a package that will suit your needs perfectly.
So, whether you're in business, or in the business of getting the best service provider for your family, More is here to help.
Our Responsible Business Values
We are committed to conducting our business in a way that upholds high standards of integrity, ethical behaviour and accountability, and we take our regulatory obligations very seriously.
We are continuously working to ensure we act responsibly for the benefit of our customers, employees, and broader community stakeholders.
How we meet these commitments
Human Rights and Modern Slavery
We operate with respect for human rights and oppose all forms of modern slavery.
Our Human Rights Policy outlines how we manage and address risks of modern slavery in our operations and supply chain.
In 2024, we will submit our first Modern Slavery Report
View our Human Rights Policy, (PDF, 156KB).
WhistleBlower Reporting
Our Whistleblower Policy sets out how you can safely and securely report any concerns about potentially illegal, unethical or improper conduct relating to More without reprisal in accordance with relevant whistleblower protection laws.
To learn more or submit a report, visit our WhistleBlower Reporting page.
Financial Hardship and Times of Need
We are here to support our customers in times of need.
Our Financial Hardship Policy and Disaster Policy outline how we help customers maintain telecommunications and stay connected when they need it most.
Learn more about Financial Hardship and Times of Need.
Domestic and Family Violence Assistance
We are a member of the Telco Together Foundation Industry Impact Hub and signatory to the ‘Telco Industry Domestic and Family Violence Pledge’. In collaboration with Telco Together, we have developed our inaugural Domestic and Family Violence (DFV) Action Plan Report demonstrating our commitment to addressing domestic and family violence.
Learn more about Domestic and Family Violence Assistance.
Anti Bribery and Corruption
We have zero tolerance for bribery and corruption. Our Anti-Bribery and Anti-Corruption Policy sets out what we are doing to detect and prevent bribery and corruption.
Read our Anti-Bribery and Anti-Corruption Policy (PDF, 126KB).
Online Safety and Cyber Security
We have a range of security measures along with online safety recommendations and resources to help protect our customers online.
Learn more about Online Safety and Cyber Security.
Our Partners
More is proud to work exclusively with CommBank to offer their customers and staff special offers on More’s nbn® & mobile plans. More’s products will also be integrated with the Commbank App over time, allowing customers to directly access these benefits and manage their services in one place. By working with Australia's largest bank, More is delivering the very best in nbn® services to more Australians - for less.
Find out more about CommBank
The More team place enormous value on their relationships with staff, customers, and partners. In 2019 we lost a long-time friend and sales partner, Peter Back, after a short and courageous fight against pancreatic cancer. To honour his legacy More has established a partnership with Pancare Foundation, a leading charity committed to raising awareness, supporting families and funding research for upper gastrointestinal (GI) cancers. Through More, Pancare corporate supporters will be able to access quality integrated solutions for their business - knowing that part of their telco spend will be going back to Pancare via an ongoing profit share.
Find out more about Pancare
Your small change can make a big change in the lives of young Australians by supporting education and engagement programs that promote good mental health, a strong sense of identity and connection beyond connectivity.
Find out more about Small Change Big ChangeMore acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of Country and Culture. We pay our respect to First Nations peoples and their Elders, past and present.
