Outages happen. When they do, eero’s Internet Backup feature will allow you to switch to an alternate internet connection (e.g., mobile/phone hotspot) so you can keep connected. When the outage is over, the eero network will automatically switch back to your wired connection, how clever! ^
With an eero Secure subscription, you get access to active threat protection which helps to keep your eero home network safe from cyber threats by blocking access to malicious sites and protecting your connected devices from malware.
An eero Secure subscription comes with content filters that help to prevent your children from seeing certain categories of inappropriate content when connected to your eero network.
Block & Allow gives parents more granular control over which individual sites and apps your children can and can’t visit when they’re connected to your eero network.
Tired of getting a million pop-up ads when you’re just trying to read an article? Say goodbye to annoying pop-ups. eero Secure helps improve your internet experience by blocking a variety of intrusive ads on devices connected to your eero network for a better browsing experience.
eero Secure is easy to set up and use with the eero mobile app. Once your eero Secure subscription is activated, you can simply download the eero app and follow the prompts to set up your secure network.
You eero Secure subscription operates at an account level to protect all users connected to your home eero network, making it a great solution for families.
eero Secure gives you insights into your household’s historical network usage and performance, so you can see who’s consuming the most data and keep track of your usage over time.
* From 8/05/2023, an eero Secure subscription is provided to each More customer for 12 months at no additional cost when you purchase an eero device from More for use in combination with a compatible More internet plan. The initial 12-month subscription is a promotional period and commences: (1) if you purchase an eero device in combination with a new compatible More internet service, on the date that service is first activated, or (2) if you have an existing compatible More internet service, on the date your eero device is sent to you. At the end of this promotional period, your eero Secure subscription automatically converts to a paid month-to-month service and you will be charged monthly in advance at the recommended retail price (RRP) per account current at that time as part of your standard monthly bill until your eero Secure subscription is cancelled. The price of an eero Secure subscription is subject to change at any time on at least 30 days’ notice. This offer is only valid for one eero Secure subscription per account at any one time and you will only be charged for one eero Secure subscription per account, regardless of how many eero devices you have purchased from us or connected to your compatible More internet service. You cannot purchase an eero device or an eero Secure subscription from More on a stand-alone basis or without a compatible More internet service. You cannot purchase an eero device from More without also receiving an eero Secure subscription. However, an eero Secure subscription is provided on a no fixed term contract and you can cancel it at any time by contacting us. Cancellation will take effect at the end of your current billing period. If you cancel your eero Secure subscription, we will disassociate it from your eero device and you can continue to use the device with a compatible More internet service. However, once this occurs, you cannot reactivate an eero Secure Subscription with More unless you purchase a new eero device from us. If you sign up, More will be your service provider for your eero Secure subscription and will handle all technical enquiries, complaints and servicing. This offer and the provision of your eero Secure subscription are subject to the full offer T&Cs, applicable standard terms of service and policies available on the Policies page of our website. More may cancel, vary or withdraw this offer at any time without notice, except as it applies to customers already receiving it prior to the effective date of change.
^ eero Internet Backup requires a compatible backup internet connection in range of a compatible eero devices. More does not guarantee zero disruption and brief network downtime may occur during failover. You are responsible for applicable data charges with backup internet connection providers and ensuring authorized use. Network speeds are dependent on the backup provider, and coverage, uptime, technology, and speeds will vary. Will require backup power if the power goes out. Certain eero features may be incompatible with eero Internet Backup.
Feature |
Description |
eero Internet Backup |
Connect eero network to an alternate internet data hotspot to keep the network up and running during an outage. |
Advanced Security |
Advanced protection against online threats for all the devices on your network. |
Block Ads |
Block Ads to remove ads from websites and applications. |
Block / Allow websites |
Block / Allow websites to block or allow specific websites on your network or devices. Block access to individual websites and apps. Allow access to individual sites and apps that may otherwise be blocked by content filters. |
Block apps |
Ability to block popular apps per profile. |
SafeSearch |
SafeSearch to feel rest assured that Google search results are appropriate. |
Content Filtering |
Use Content Filtering to set profile-specific filters against different types of content. |
Network Insights |
See your family’s historical network usage and eero performance data over time. |
Through the eero app you can turn your eero LED lights off or on to best suit your preferences.
To manage your eero’s LED light: