Important!

Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Wednesday, 23 October 2024

Can 3G mobile devices still call Triple Zero (000) after 28 October 2024?

No. Once the 3G network is switched off on 28/10/24, all 3G devices will be unable to make emergency calls. Some 4G devices such as non-VOLTE (Voice over Long-Term Evolution) compatible devices) may also be unable to make emergency calls.   
We strongly advise you to upgrade your device and/or perform necessary updates to your device software and settings to ensure that your device is 4G/5G VoLTE compatible.

Mobile FAQs

Get started with eSIM, mobile broadband, managing your mobile, Wi-Fi calling, 5G, activation, upgrading your plan, and more!

Contact our team

Get in touch, your way.

Find articles to help answer your questions.

  • Total One Off   $0.00
  • Total Monthly   $0.00
  • Total Today   $0.00