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Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Friday, 25 April 2025

What happens if I move out of Wi-Fi coverage while on a call?

If you’re on the 4G network, your call will move between the Wi-Fi and 4G. If there’s no mobile connection available, then your call will drop out when you leave Wi-Fi coverage.

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