Category: Mobile
Last updated: Friday, 7 February 2025

How do I reset my Voicemail Pin?

You can reset your voicemail pin in the More Self Care Portal -

 
1. Log into the More Self Care Portal using your customer account number, email and password

2. In the Self Care Portal click on the 'Mobile' drop down menu, click on 'Active Mobile Services' and click 'view' on your applicable mobile service

2. Click on your mobile number in the left hand corner, click on 'Manage Services' and underneath preferences click the 'reset' button next to 'Reset Voice Mail Pin'

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