Category: Mobile
Last updated: Friday, 7 February 2025

How do I check if my device is 4G/5G VoLTE capable?

Manufacturer information
 
Contact the mobile device manufacturer for information about the network capabalities of your device.

Device specifications
 
Search for your phone model online to find its specifications on the manufacturer's website or on trusted tech review sites.
Look for terms like "4G LTE", "VoLTE" or "5G" in the network specifications.
If you see "5G" or "VoLTE" or a similar indication, the device is likely able to contact emergency services.

Device settings
 
For Android: Go to 'Settings' > 'About phone' > 'Network' or 'Status'
For IOS: Go to 'Settings' > 'General' > 'About'

Network indicators
 
Check the network indicator on your phone's status bar for icons like "4G" or "LTE"
If you see "5G", "VoLTE" or a similar indication, your phone is likely able to contact emergency services

Contact us
 
If you are unsure if the device you wish to upgrade to is capable of contacting emergency services, please contact us on 1800 211 112 and we may be able to assist you.

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