How long will it take for my nbn® service to be activated?

Depending on how nbn® is delivered to your property and your property's nbn® readiness, this will vary from just 1 day to around 3 weeks. You can check your address on our website and in most cases we'll be able to give you an indicative timeframe.

If your property has already been connected to the nbn® previously we should be able to get you connected in 1-3 days.

If your property has not been connected to nbn® in the past we will likely need an nbn® technician to come and activate your service. General time frames for the next available nbn® activation appointment is usually between 1 and 3 weeks. We'll be able to give you a better idea after you place your order. This is purely dependent on the availability of NBN Co's technicians to complete your activation and we always request earliest available appointment (unless you request otherwise).

After you place your order, we should be able to advise you of your activation appointment within 24 hours. You can also set a preferred start date during the checkout process. We can also reschedule an appointment for you if the first one is not suitable or you cannot be in attendance.

If you're ready to get connected with one of our nbn® plans you can sign up online and we'll get the process started straight away.