Category: Internet
Last updated: Tuesday, 18 February 2025

How do I power cycle my modem?

If you're experiencing internet connection problems, we recommend power cycling your modem. Follow these steps:

  1. Unplug the power cord from the back of the modem. Ensure all the lights on the modem are off.
  2. Wait for a full minute before plugging the power cord back into the modem.
  3. Once plugged in, wait for the power, phone, and internet lights to turn green.

Now, try using your Wi-Fi connected devices to check if your internet service is working properly.

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