Category: Internet
Last updated: Wednesday, 8 March 2023

Can I still use the modem my current provider has given me, or do I need to purchase a new one from More?

If you have a modem supplied by a different service provider, it is important that this device meets the BYO modem requirements. If your modem is not compatible with your new connection this will result in delays getting your NBN service activated.
If you're upgrading from ADSL to FTTN or FTTB NBN and already have a VDSL modem router, it will continue to work. Configuration will be needed to operate your existing modem. Find out how to connect your BYO modem here.

Internet FAQs

Whether you need information on plans, installation, troubleshooting, or upgrades, you'll find comprehensive answers here.

Find all the information you need to get your More nbn service up and running.

Contact our team

Get in touch, your way.

Find articles to help answer your questions.

  • Total One Off   $0.00
  • Total Monthly   $0.00
  • Total Today   $0.00