Category: Phone
Last updated: Monday, 9 September 2024

I have an eSLA, how do I reach out about a fault or outage?

We will first attempt to troubleshoot and resolve your issue directly. If this is not possible, we will raise the issue with NBN Co and work with them to ensure your business operations are back up and running within the timeframes outlined by the eSLA. If you experience a fault or outage, contact us through the Self Care Portal, or call our friendly Customer Service Team on 13 66 73.

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