As an existing customer, you do not need to pay for your upgraded
FTTP nbn® plan at this stage.
You will still need to pay for any hardware and additional services such as a Home Phone or
SIM Plan.
You will be charged for your upgraded FTTP plan on your first invoice following the
completion of your upgrade.
Result!
nbn® is available at your address
Usually activated within 24 hours, or a future date if specified during checkout.
You can't purchase an eero device from More on a stand-alone basis
or without a compatible More internet service.
Each More eero comes with an eero Secure subscription included for 12 months at no additional
cost for use with a compatible More internet service. The initial 12-month subscription
commences:
if you purchase an eero device with a new compatible More internet service, on the
date that service is first activated; or
if you have an existing compatible More internet service, on the date your eero
device is sent to you.
After this promotional period, your eero Secure subscription automatically converts to a
paid month-to-month service. You will then be charged monthly in advance at the
recommended retail price (RRP) per account (regardless of number of purchased or
connected devices) as part of your standard monthly bill until your eero Secure
subscription is cancelled. The price of an eero Secure subscription is currently
$2.99/mth (inc GST) per account, subject to change on 30 days notice.
You cannot purchase an eero device from More without also receiving an eero Secure
subscription.
However, you can cancel it at any time by contacting us. Cancellation will take effect
at the end of your current billing period, as long as it is requested at least 5 days
before that date. Otherwise, it will take effect at the end of your next billing period.
You can continue to use eero Secure until the date of cancellation.
If you cancel your eero Secure subscription, we will disassociate it from all your eero
devices connected to your account and you can continue to use a disassociated device
with your compatible More internet service. However, once this occurs, you cannot
reactivate an eero Secure Subscription with More unless you purchase a new eero devices
from us.
Your eero device and eero Secure subscription are subject to the full offer T&Cs,
applicable standard terms of service and policies available on the Policies page of
our website. By continuing with your eero device purchase you agree to these terms.
However, Pre-Order today and we’ll submit the order to NBN the minute your address is
ready.
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NBN isn’t quite ready at your address
However, Pre-Order today and we’ll submit the order to NBN
the minute your address is ready.
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You’ve selected a stand-alone Wi-Fi router with no NBN plan. We can only send stand-alone Wi-Fi routers
to existing customers who have ordered or who have an active NBN plan with us.
Your BYO Wi-Fi router must be compatible with the nbn® network, correcly configured to support your chosen plan and ideally less than 5 years old.
If you are signing up our Fast, Fast Max, Fast Plus, Superfast or Ultrafast plan you will require a Wi-Fi router that is Wi-Fi 6 or Wi-Fi 7 capable. All Wi-Fi routers that we currently sell are at least Wi-Fi 6 capable.
If you are signing up our Hyperfast plan you will require a Wi-Fi router Wi-Fi 7 capable, such as the eero 7.
More provides limited technical support for BYO Wi-Fi routers.
You are responsible for configuring your BYO wi-fi router to work with More's nbn® service.
Important: We recommend purchasing one of our Wi-Fi routers for an easy plug and play experience.
We found a few units at that address, please select yours to check
availability.
HMMM
We’ve got good and bad news
NBN is available, but due to your property being a new development
and not yet connected to the NBN the one-off NBN New Development Charge of
$300 applies. This charge is levied by NBN and is
applicable regardless of the NBN provider that you choose. So if you’re happy with that…
You have selected a Home Voice plan without an nbn® plan.
To receive a Home Voice plan, you must already have an active More nbn® plan, or you
must
sign-up to an nbn® plan at the same time as you purchase a Home Voice plan.
Please add nbn® to your cart to proceed.
We couldn't verify if your payment has been deducted or not from your
account. In case payment is successful, please contact customer support on
13 66 73 with User ID shown below for reference. If not
deducted, please reorder to continue.
Reference User ID
Heads Up!
To access the Fixed Wireless Fast or Fixed Wireless Superfast nbn® plan, you need the latest Fixed Wireless equipment at your property. According to NBN Co’s records, you currently have older Fixed Wireless equipment. If you proceed with this order, we'll schedule an appointment for an nbn® technician to come and upgrade your equipment – this can take between 1-3 weeks. Access to your property will be needed for this appointment. Please click 'Continue' if you wish to proceed.
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This product is unavailable as there is already a voice
plan in your cart. To continue, please complete the checkout with your existing items then
complete a separate order for this product. Or, clear your order below to change the items
in your cart
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You've enabled an exclusive CommBank special offer.
Please confirm that you are a CommBank customer and have your CommBank credit or
debit card available to complete your order.
Unfortunately, you can’t proceed with check-out as your account has already
reached or exceeded the maximum number of residential services allowed to receive a CommBank
customer offer. As a CommBank customer, you can have a maximum of
2 nbn®, 5 Mobile
services, 2 Voice and
2 Mobile Broadband services with a
CommBank offer.
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Customers Support
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This plan isn't available at your address just yet.
Let us know if you're interested, and our friendly team will give you a shout as soon as it’s ready.
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Important!
Severe weather in Queensland is affecting NBN's network. Some services in impacted areas may be disrupted. NBN are working hard to restore connectivity as quickly as possible. Thank you for your patience.
You’ve Helped Raise 100K For Small Change Big Change!
What if a single dollar could change the world? Well, it can, and you've helped make it happen.
Read Time
3 minutes
Published on
27 Nov 2025
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What if a single dollar could change the world?
Well, it can, and you've helped make it happen.
We’re excited to announce that customers from More and our sibling brand Tangerine have come together to raise over $100,000 for Small Change Big Change (SCBC)!
That’s no small feat, and it’s all thanks to you.
This milestone isn’t just about numbers; it’s about possibility. Your $1 a month may feel tiny, but together it’s become something truly powerful. It’s helped improve mental health, open career pathways, and strengthen community connections for young Australians.
What is SCBC and what do they do?
Small Change Big Change is a national initiative dedicated to helping young Australians build resilience and a strong sense of self. They do this through their community partners Beacon Foundation, ReachOut Australia, and Red Dust Role Models who lead programs that strengthen mental health, foster identity, and build real connections in an increasingly digital world.
What Your Support Has Made Possible
Strengthening Mental Health & Wellbeing ✨
ReachOut Australia provided free, 24/7 digital mental health support to 2.5 million people nationwide.
Delivered 2,000+ PeerChat sessions, with 76% of users feeling better after connecting with a trained peer worker.
Building Career Pathways ✨
Beacon Foundation delivered career-readiness programs to 7,400+ students across 104 schools.
Supported by 1,500+ industry volunteers, bringing real-world experiences and mentoring into classrooms.
Celebrating Culture & Community ✨
Red Dust Role Models engaged 10,000+ children, families and community members across 15 remote First Nations communities.
Delivered 106 health and wellbeing programs and 9,600 hours of two-way cultural learning. Read Georgia’s experience here.
Why It Matters
Because every dollar is a spark. And when sparks come together, they ignite something extraordinary.
Thank You for Making This Possible
We’re so proud to have you in our customer community. Together with Small Change Big Change, we’re building stronger futures for young Australians. And this is just the beginning.
Here’s to believing in more.
With thanks, The More Team
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13 March 2025
Welcome to the New Us!
In case you missed it, we’ve undergone a major transformation! Gone are the days of red dots. Say hello to bigger, better, funnier, and lime. Our new look is more than just aesthetics; it’s about helping you do more of what you love with your internet and phone. Thank you for sticking with us through our journey. Here’s to many More years ahead!
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