Important!

Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Friday, 25 April 2025

What is Wi-Fi calling?

Wi-Fi calling uses an internet connection, so if you’re ever in a coverage black hole, Wi-Fi calling allows you to still make phone calls through your Wi-Fi connection.

To use Wi-Fi calling, you’ll need a 4G enabled mobile device with correct device configuration which is Wi-Fi calling capable and a suitable Wi-Fi network. When using Wi-Fi Calling, your access and experience will depend on the compatibility and quality of the Wi-Fi network that you’re connected to.

Mobile FAQs

Get started with eSIM, mobile broadband, managing your mobile, Wi-Fi calling, 5G, activation, upgrading your plan, and more!

Contact our team

Get in touch, your way.

Find articles to help answer your questions.

  • Total One Off   $0.00
  • Total Monthly   $0.00
  • Total Today   $0.00