Category: Billing and Support
Last updated: Monday, 13 January 2025

What is the IPND?

All IPND FAQS:

What is the IPND?

Integrated Public Number Database is a central database containing all active public phone numbers across Australia. It ensures that your phone number is accessible by emergency services and government agencies during emergencies and is also a critical source of data for law enforcement. Carriage Service Providers such as More is responsible for maintaining and updating the IPND under the Telecommunications Act and other relevant industry regulations.

What type of data is stored in the IPND?

Each dataset record includes your name, phone number, service and directory addresses, service type, whether the service is listed or unlisted in public number directories (online & printed) and details about their CSP.

What types of services are recorded in the IPND?

Fixed telephone services
Mobile phone services
VoIP services associated with a telephone number
Freecall and local rate numbers (including 13 and 1800 numbers)
Payphone services

Does that mean that my details are available to the public?

No, phone numbers are unlisted by default at the time of activation, meaning they are not available to the public, but are still accessible by emergency services and government agencies.

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