Important!

Public Holiday Support Hours (AEDT): On Christmas Day, Boxing Day, and New Year’s Day, support hours will be reduced. Customer Service & Mobile: 8:30 AM–5:30 PM, Sales: 8:30 AM–8:00 PM, Technical Support: 8:00 AM–10:00 PM on Christmas Day and 8:00 AM–Midnight on Boxing Day & New Year’s Day.

Category: Mobile
Last updated: Tuesday, 30 September 2025

What happens to my bill after the first month with the Shared Number plan?

After your first month, the billing should normalise and reflect the standard charges for the Shared Number plan. If not, please do reach out and we will sort it out. 

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