Category: Hardware
Last updated: Monday, 10 February 2025

How to reset your eero Max 7

As a troubleshooting step, it is generally recommended to power cycle your eero by unplugging its power cable, waiting 30 seconds and plugging it back in before attempting a reset. If you need to do a reset, you can do so by
pushing the reset button on the back of your eero Max 7. Ensure your eero Max 7 has been powered on for at least 45 seconds before resetting it.

For a soft reset to clear all network configurations from the eero but keep the eero on your network, save its logs and advanced settings:
  1. Hold the reset button until its LED flashes yellow (7 seconds), then release it.
  2. After a few moments, the eero LED should return to solid white, then flash blue, indicating the eero is ready to be connected again, and appear with a green outline in the eero app.
For a hard reset to clear all network configurations, sessions and logs and remove the eero from your network:
  1. Hold the reset button until the LED flashes red (15 seconds), then release it.
  2. After a successful hard reset, the eero LED light will flash white, then reach a flashing blue state, indicating that the eero is ready to be set up again.

Hardware FAQs

Discover how to get started, troubleshoot, and explore devices like eero, NetComm and BYO modems, all in one place!

Contact our team

Get in touch, your way.

Find articles to help answer your questions.

  • Total One Off   $0.00
  • Total Monthly   $0.00
  • Total Today   $0.00