Your application for Financial Hardship Assistance has been received.
Our team will be in touch within 5 business days to confirm the outcome of your application, and our proposed arrangement.
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Your provided information is important to us.
Your details will be confidential and will not be shared with anyone.
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We’re just checking your address
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$0 FTTP Upgrade
As an existing customer, you do not need to pay for your upgraded FTTP nbn® plan at this stage.
You will still need to pay for any hardware and additional services such as a Home Phone or SIM Plan.
You will be charged for your upgraded FTTP plan on your first invoice following the completion of your upgrade.
You can't purchase an eero device from More on a stand-alone basis or without a compatible More internet service.
Each More eero comes with an eero Secure subscription included for 12 months at no additional cost for use with a compatible More internet service. The initial 12-month subscription commences:
if you purchase an eero device with a new compatible More internet service, on the date that service is first activated; or
if you have an existing compatible More internet service, on the date your eero device is sent to you.
After this promotional period, your eero Secure subscription automatically converts to a paid month-to-month service. You will then be charged monthly in advance at the recommended retail price (RRP) per account (regardless of number of purchased or connected devices) as part of your standard monthly bill until your eero Secure subscription is cancelled. The price of an eero Secure subscription is currently $2.99/mth (inc GST) per account, subject to change on 30 days notice.
You cannot purchase an eero device from More without also receiving an eero Secure subscription.
However, you can cancel it at any time by contacting us. Cancellation will take effect at the end of your current billing period, as long as it is requested at least 5 days before that date. Otherwise, it will take effect at the end of your next billing period. You can continue to use eero Secure until the date of cancellation.
If you cancel your eero Secure subscription, we will disassociate it from all your eero devices connected to your account and you can continue to use a disassociated device with your compatible More internet service. However, once this occurs, you cannot reactivate an eero Secure Subscription with More unless you purchase a new eero devices from us.
Your eero device and eero Secure subscription are subject to the full offer T&Cs, applicable standard terms of service and policies available on the Policies page of our website. By continuing with your eero device purchase you agree to these terms.
However, Pre-Order today and we’ll submit the order to NBN the minute your address is ready.
Sorry!
NBN isn’t quite ready at your address
However, Pre-Order today and we’ll submit the order to NBN the minute your address is ready.
WAIT!
You’ve selected a stand-alone modem with no NBN plan. We can only send stand-alone modems to existing customers who have ordered or who have an active NBN plan with us.
By selecting this option you are responsible for configuring your modem. Due to the high number of devices available on the market, we can only provide limited ‘best efforts’ support in getting you online and we may be unable to perform speed testing of your connection. If you are not confident configuring your own device, we highly recommend purchasing a new modem from us.
We found a few units at that address, please select yours to check availability.
Plan name
Business Fast
Superfast
Ultrafast
Business Superfast
Business Ultrafast
Business Ultrafast Plus
nbn® speed tier*
100/40
250/25**
1000/50**
250/100**
500/200**
1000/400**
Typical busy speeds^
download (↓) & upload (↑)
100Mbps ↓
34Mbps ↑
250Mbps ↓
21Mbps ↑
700Mbps ↓
42Mbps ↑
245Mbps ↓
85Mbps ↑
Unavailable~
650Mbps ↓
340Mbps ↑
Great for
Multiple concurrent users
Video Confencing
HD video streaming
Fast file downloads
Up to 10 people or devices
Multiple concurrent users
Video Confencing
HD video streaming
Fast file downloads
10+ people or devices
Multiple concurrent users
Video Confencing
UHD video streaming
Fast file downloads
10 + people or devices
Multiple concurrent users
Video Confencing
UHD video streaming
Fast file downloads
Up to 25 people or devices
Multiple concurrent users
Premium internet experience
Video Confencing
UHD video streaming
Faster file downloads & uploads
Up to 35 people or devices
Multiple concurrent users
Premium internet experience
Video Confencing
UHD video streaming
Faster file downloads & uploads
Up to 50 people or devices
Important
* nbn® Speed Tier refers to the maximum possible speed of the relevant plan outside business peak hours. Your actual speeds will be slower and may vary due to a range of factors including the number of concurrent end-users your modem location, your equipment and software, nbn® technology type at your premises, network capacity and traffic and the type/source of content being downloaded or uploaded.
** The Superfast and Ultrafast plans are only available on some HFC connection types. The Business Superfast, Business Ultrafast and Business Ultrafast Plus plans are only available on FTTP connection types. Please use our website address-checking tool to establish if this plan is available to you.
^ Typical busy speeds are measured between 8am-6pm and are subject to change. Actual speeds may be slower and vary due to a range of factors.
~ This is a new plan. We therefore do not currently have enough data to provide average sampled evening download and upload speeds. When this data is available, we will update our website and CIS to include this information.
NBN is available, but due to your property being a new development and not yet connected to the NBN the one-off NBN New Development Charge of $300 applies. This charge is levied by NBN and is applicable regardless of the NBN provider that you choose. So if you’re happy with that…
You have selected a Home Voice plan without an nbn® plan. To receive a Home Voice plan, you must already have an active More nbn® plan, or you must sign-up to an nbn® plan at the same time as you purchase a Home Voice plan. Please add nbn® to your cart to proceed.
Sorry!
We couldn't verify if your payment has been deducted or not from your account. In case payment is successful, please contact customer support on 1800 733 368 with User ID shown below for reference. If not deducted, please reorder to continue.
Reference User ID
HOLD ON!
To access the Fixed Wireless Fast or Fixed Wireless Superfast nbn® plan, you need the latest Fixed Wireless equipment at your property. According to NBN Co’s records, you currently have older Fixed Wireless equipment. If you proceed with this order, we'll schedule an appointment for an nbn® technician to come and upgrade your equipment – this can take between 1-3 weeks. Access to your property will be needed for this appointment. Please click 'Continue' if you wish to proceed.
Sorry!
This product is unavailable as there is already a voice plan in your cart. To continue, please complete the checkout with your existing items then complete a separate order for this product. Or, clear your order below to change the items in your cart.
verify offer code
Enter your personalised offer code to unlock your special discount.
Warning!
You have previously enabled an offer on a different page. Adding products from this page may replace any offers already in your cart. Do you still wish to continue?
Congratulations!
You've enabled an exclusive CommBank special offer.
Please confirm that you are a CommBank customer and have your CommBank credit or debit card available to complete your order.
Unfortunately, you can’t proceed with check-out as your account has already reached or exceeded the maximum number of residential services allowed to receive a CommBank customer offer. As a CommBank customer, you can have a maximum of 2 nbn®, 5 Mobile services, 2 Voice and 2 Mobile Broadband services with a CommBank offer.
Your account currently has the following number of active residential services with an offer:
Oops!
SORRY!
Seems like our System is down or Somthing went wrong. Please try again later.
SORRY!
The account you are logged into is a Residential account, and Business products are exclusively available to business customers.
To avail business products, you must register a new account. If you require assistance, contact customer support.
SORRY!
We can't find your address.
Please continue with a sign up and we will get in touch if we need anything to help register your address.
This can happen from time to time if NBN or our upstream carrier are performing maintenance on their address checker. You can still see our plans and sign up. Alternatively please try again later or give us a call on 1800 733 368
Our Hosted PBX phone system has been engineered to provide the perfect combination of functionality, reliability & quality at the most affordable price available. Moving your phone system into the cloud enables you to simplify your communications and eliminate phone system maintenance worries.
Our support team provides our business clients with friendly, first class service if you ever need a hand with your phone system.
We also employ technicians across Australia should you need on-the-ground assistance. Hosted PBX systems are ideal for businesses both large and small. They offer similar features and functionality of high end PBX phone system at a much lower cost. They are also completely scalable without additional expensive upgrade expenditure. You can start with 1 hosted PBX phone, and finish with 100 phones. You can also use the Hosted PBX phones at multi-site locations, and benefit from free calls between sites.
Optional features
1. Call Forward
You can forward calls in a number of different ways. This includes call forward busy, call forward no answer, call forward immediate, call forward selected callers, call forward set the time. Note that additional charges apply for the forwarded calls.
2. 3-Way Calling
Conference in an additional caller to an existing call. This is great for small teleconferences and discussions with multiple people.
3. Call Control
Control what calls can be made from your business telephone line. You may wish to disable the ability to make certain calls, ie. International. you can then allow access to these calls via a PIN code.
4. MessageBank
Allow customers to leave you a message when you are busy or away from the phone.
5. Calling Number display
Find out who is calling you before you pick up. This is great for a range of business who want to offer a professional phone service.
6. Line Hunt
When you have multiple phone lines, allow calls to roll to your second, third or forth line when your other lines are busy.
7. Abbreviated Dialling
Speed up your business processes by programming speed dial numbers. This allows you to set commonly called numbers and abbreviate the dialling to just a few keys.
8. Multiple Number
Get a second business telephone number without a full additional line rental. A secondary ring tone will allow you to distinguish between your first number and your Multiple Number. This is great if you run two separate businesses from the same location. You can then answer the phone in the correct way for the necessary business.
9. Virtual receptionist
Direct calls to the right area or user with an ‘automated attendant’ (e.g.- Press 1 for sales, 2 for accounts)
10. Conference rooms
Host conference calls and join multiple internal & external callers into the same call. FAX TO EMAIL Receive faxes on your system which are converted to PDF files and sent to your email.
11. Number porting
Transfer your existing phone number over to use on your hosted PBX system anywhere in the world.
12. Night mode
Manually or automatically (timed) divert calls to a different number or message when outside of hours.
13. Ring group
Specify a number of users on your cloud phone system to ring at the same time.
14. Voicemail to email
Never miss important calls by receiving voicemails directly to your email wherever you are.
15. Caller ID:
Displays the number and name of person (if saved in phone book) of who’s calling.
16. Emergency failover
Automatically divert all phone calls to another number in the event of an internet outage.
