Exclusive Commbank Customer Offer on Mobile Plans

$10/month off new mobile plans for 36 months

Then $4/month off ongoing

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Congratulations! You've unlocked an exclusive CommBank offer.

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CommBank and More are working together to provide CommBank customers with exclusive benefits on nbn® and mobile services.

Choose your SIM-only mobile plan

Choose a 5G SIM plan. You can keep your existing mobile number or choose a new one!

All SIM plans include unlimited standard calls & SMS within Australia1

More uses the Telstra Wholesale Mobile Network.

  • 1All More plans are subject to the More Telecom Fair Use Policy available on our policies.

  • 2The mobile product of More uses the Telstra Wholesale Mobile Network, with predicted coverage areas in all Australian major cities, most outer-metro areas and larger regional centres, as well as many smaller towns and transport corridors. Predicted coverage details are available at https://www.more.com.au/mobile-network-coverage.

    Download speeds are capped at 150Mbps on the 30GB, 50GB, 75GB & 100GB plans. Download speeds are capped at 250Mbps on the 160GB plan. This is the maximum potential download speed. Typical speeds may often be slower and will vary due to factors such as location, device capabilities, distance from the base station, location conditions, concurrent users, hardware and software configuration and download/upload destination.

    5G network access requires a compatible mobile phone and is only available in selected areas.

  • 3Top 15 countries includes: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA. More Telecom mobile customers can make calls to additional countries by purchasing international calling add-on packs.

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More data, more value, more bang for your buck. ... what more could Mobile offer?

Mobile plans brimming with possibilities, so you can scroll, snap, swipe, stream, play and connect to your heart’s delight.

Got questions? We've got answers!

Frequently Asked Questions

Everything you need to know about our plans.

Travel overseas with confidence with More's International Travel Packs

Keep your mobile service connected while you're away with a More International Travel Pack.

DITCH THIS 👎

  • Overpriced international SIMs.
  • Unstable public Wi-Fi networks.
  • Juggling multiple phone numbers.
  • Confusing SIM setups with no customer support.

UNLOCK THIS 👍

  • Set up before you leave and stay connected from the moment you land.
  • Access to mobile data, calls and SMS.*
  • Your existing mobile number.
  • No crazy setup. Simply add via the Self-Care Portal.

More's International Travel Packs

Life span Price Data Standard SMS Voice calls
7 days $35 5GB 30 30 mins
14 days $55 10GB 60 60 mins


An International Travel Pack is a once-off add-on that allows you to use your More mobile service outside Australia in eligible countries. Each pack includes a fixed allocation of data, standard SMS and standard voice call minutes* to be used within the pack's duration.

*Both inbound and outbound calls count towards your included voice call minutes. You can receive standard SMS while overseas free of charge. Incoming SMS are not counted towards your included SMS allowance, making it easy to receive important messages such as verification codes and service alerts.

Eligible Countries

Austria, Belgium, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Czech Republic, Denmark, Egypt, Estonia, Fiji, Finland, France, Germany, Greece, Guernsey (UK), Hong Kong, Hungary, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Kenya, Latvia, Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Papua New Guinea, Philippines, Poland, Portugal, Qatar, Republic of Korea, Romania, Samoa, Saudi Arabia, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, United Arab Emirates (UAE), UK, USA, Vanuatu, Vietnam.

How do I add an International Travel Pack?

  1. Log in to the Customer Portal.
  2. Select Mobile and then Mobile Services.
  3. Select View against the mobile service you wish to use overseas.
  4. Select Add Travel Pack and choose either a 7-day or 14-day pack.
  5. Choose your start date. You can schedule your travel pack up to 7 days before departure. Select Activate and you're all set.


When should I add an International Travel Pack?

You can schedule your International Travel Pack to start up to 7 days before you leave.

What happens if I travel to a country that isn't eligible?

Your mobile service and International Travel Pack won't work to make calls, send SMS or use mobile data in countries that aren't listed as eligible.

Will I be charged if I travel overseas without activating a Travel Pack?

No. Your service won't work overseas for calls, SMS or mobile data until you've purchased and activated a Travel Pack.

How will I know how much data, SMS and call allowance I have left?

You'll receive SMS notifications when you've used 50%, 85% and 100% of your Travel Pack inclusions.

Will I be charged if I go over my Travel Pack inclusions?

No. Once you use all your included data, SMS and voice call minutes, your service will stop working until you purchase another Travel Pack through the Customer Portal.

Need more help?

If you have any questions or need assistance, get in touch with our team .

You can purchase a Data Add-on for your existing mobile plan at $12.50 for 3GB via the Self-Care Portal. This add-on can be applied to your service as a one-time addition. Please note that any unused add-on data will expire at the end of the current billing period.

If databank is available with your mobile plan, any data allowance on your plan (excluding any extra data purchased under a Data Add-on) which is unused at the end of a billing will automatically be rolled over to the next billing for future use, up to a maximum databank cap that applies to your plan.  

To start using 5G you’ll need a 5G ready device, a 5G mobile plan and access to 5G network coverage (check our coverage map to see if it is available in your area). 
 
We currently offer 5G on our 60GB SIM Only plan. Visit our mobile plans page to view our current plans and offers. 

International calling included in 5G Plans

International calls to top 15 countries are included in our 25GB, 32GB, 50GB, 80GB and 150GB 5G mobile sim plans.  The top 15 countries includes: Bangladesh, Canada, China, Greece, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, UK & USA. You can make calls to additional countries by purchasing and international calling add-on pack.

International calling add -on packs

You can purchase international add-on packs for an allowance of call minutes to specified international countries. You cannot have two of the same pack type active at once. Two separate types of pack can be active concurrently. If packs are active concurrently, then your allowance from the pack with more minutes will be used first, where permitted based on included countries. Any unused calling minutes are forfeited at the end of the current billing period. If you cancel a recurring pack, this will take effect at the end of the current billing period. Cancelling a recurring pack will not impact any other purchased recurring packs.
Packs/add-ons for purchase Cost Standard Voice Calls
International calling pack – 60 minutes $5 60 mins
International calling pack – 120 minutes $5 120 mins
International calling pack – 300 minutes $5 300 mins

Included countries

60 minutes pack 
Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, Greece, Hong Kong, India, Iran, Iraq, Ireland, Japan, Lao, Malaysia, Mongolia, Nepal, New Zealand, Nigeria, Pakistan, the Philippines, Singapore, South Africa, South Korea, Sri Lanka, Thailand, Turkey, United Kingdom, USA, Vietnam.
 
120 minutes pack
Andorra, Bangladesh, Brazil, Canada, China, Cyprus, Czechia, Denmark, Estonia, France, Germany, Gibraltar, Greece, Greenland, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Korea (the Republic of), Luxembourg, Macao, Malaysia, Mexico, Monaco, Morocco, New Zealand, Norway, Romania, Singapore, Slovakia, Spain, Taiwan (Province of China), Thailand, Ukraine, United Kingdom, USA.
 
300 minutes pack
Bangladesh, Brazil, Canada, China, Colombia, Costa Rica, Denmark, Greece, Guam, Hong Kong, Iceland, India, Ireland, Israel, Japan, Malaysia, Mexico, Mongolia, Morocco, New Zealand, Norway, Panama, Peru, Puerto Rico, Romania, Singapore, South Korea, Thailand, United Kingdom, USA.
 
International calling add-on packs can be purchased in our Customer Portal
 
 

.

 

Porting a mobile service means to transfer a mobile number from one service provider to another. 

 

 
Legally, we must confirm that the person requesting the port has the right to transfer the number being ported. This authentication process, known as pre-porting verification process, allows us to verify the identity of the person requesting the mobile porting and protects consumers from unauthorised ports and fraud. 

 

 
When you request to transfer your number to More via our customer portal or over the phone with our agents, you will be sent a 6-digit code via SMS to the number being transferred. You will need to provide this code to verify your identity and to start the porting process. 

 
Further information is available on our Policies page in our guide “Verification Process & Customer Awareness for Mobile Porting and SIM swaps”. 

 

 
What should I do if I didn’t request for my number to be transferred? 
 

 

If you believe your number has been fraudulently ported, you should immediately report the activity to: 
 
  • Your current mobile provider 
  • The Australian Federal Police or the relevant State or Territory Police 
  • Government Services that support customers who have been the subject of fraud or scams for example Scamwatch or IDCARE. 

5G brings faster speeds than 4G, making streaming, gaming and downloading larger files a breeze.  
 

 

The network capability of More’s mobile solution has access to download speeds of 10Mbps up to a speed cap of 250Mbps on 5G across 75% of the population. 5G upload speeds will typically be 1 to 40Mbps. On 4G, typical download speeds are 5 to 180Mbps and upload speeds are 1 to 40Mbps, in 4G coverage areas. On 3G, typical download speeds are 1.1 to 20Mbps and typical upload speeds are 300kbps to 3Mbps. 
 

 

Speeds may vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination. 

To access 5G, you will need a 5G ready mobile phone handset and be in a 5G coverage area. Your mobile service will automatically switch to 4G or 3G in non-5G coverage areas.

You can activate your SIM card through the Self Care Portal.

To activate your SIM card
1.    In the Self Care Portal, log in to your account
2.    In the Mobile section, select Mobile Activations
3.    Select the SIM card you want to activate
4.    Submit your activation request

What happens next?

  • Your activation request will start the activation or number transfer process
  • If you are transferring an existing number, activation typically takes a few hours during porting hours

Bonus data unused at the end of any billing period during the offer will automatically be moved to your databank for future use, up to the maximum databank cap for your service. If you reach your databank cap, unused bonus data will expire at the end of the billing period in which it is awarded. Data stored in databank does not expire but will be forfeited if your mobile service is downgraded, cancelled or terminated for any reason. 
 

Your plan includes the ability to gift part of your standard monthly data allowance to other users with a More mobile service.

You can gift up to 50% of the standard monthly data allowance for your plan (rounded up to the nearest GB) per billing period for SIM-Only plans. A minimum data gifting volume of 1GB per transaction applies.

You cannot resell or regift any gifted data that you receive, and you cannot gift any bonus data that you receive as part of any special offer or promotion.

To gift data, follow the steps below:

  1. Log into the More Self Care Portal using your customer account number, email and password.
  2. In the Self Care Portal click on the 'Mobile' drop down menu and click on 'Active Mobile Services'.
  3. Select the mobile service you wish to gift data from.
  4. From the Menu, select 'Gift Data'.
  5. Enter the mobile number you wish to gift data to and the amount of data you want to gift.

 

 

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